Plumbers in Stoke-on-Trent
At A2Z Plumbing Solutions Ltd in Fulford, we have a wealth of knowledge and experience in plumbing. Offering a range of services, including plumbing.
Our friendly staff are available and ready to answer any questions you may have around your plumbers needs. Telephone or email us today to speak to our friendly, experienced colleagues. When you get in touch, please tell us that you found us on this site.
Thos company was advertising in our st helens local paper and my mother who is a pensioner called them to fix a LEAKY tap. Im not a plumber but 2 weeks previous i bought and put on a brand new dual tap from b&q for £70+ and a new sink and worktops. The tap had a tiny leak that for the life of me i could not stop so... Without telling me so i could be there when they came she called this company who was advertised as a wife and husband team not only came out but brought the family to train up. Anyhows the problem as said was just a leaky tap but they replaced the tap with another and charged her £180 BUT they also pinched the other NEW tap so the cost went to £250 all for a leaky tap. Theft and overcharge is what this AMATURE company does beware.
Carl Johnson - 02/05/2017 | report this review
I have just had the misfortune to experience this company. Rude and incredibly unprofessional. I rang to ask for a quote on several pieces of work. The lady said she would come out the next day. So far so good, she even rang to say exactly when they would be coming which was great. They arrived late, but that wasn't much of a problem. On arriving, they looked at the work I needed doing downstairs and pulled a face when I asked if the mess of pipes could be hidden. I was immediately told no. When I asked why, they said we would need to bury the pipes in the wall. I said that's fine, the tiles are getting removed anyway. Neither looked like they wanted to do the job, so I'm feeling annoyed already. I show them upstairs to the leak I have, they take one look and say, you need a new toilet. I said, I thought so. I asked them how much it would cost for a new toilet as I had just priced one up at the plumbers merchant. I was told £299 which I thought was expensive. I said, that's expensive! To which the man said, right we're wasting our time here and proceeded to storm down the stairs out. His wife followed him down the stairs saying, it's the labour and the drain work, if you just wanted a quote I could have done that on the phone. What both of them failed to realise was I had not refused the cost. I was simply trying to work out if that price was literally just for the toilet, or did it include everything? I wasn't allowed to finish my sentence before they stormed out. I said can you just hang on a minute? The lady shouted no! before slamming my door behind her. I have considered everything that happened to see if I was at fault, but I honestly don't believe I was. If a customer cannot query a price or discuss what the price entails there is something very wrong. I felt so shocked, hurt and quite frankly, really upset by their actions. I would not touch this company with a barge pole. Rude and unprofessional. Steer clear.
Lynette Kelly - 22/07/2016 | report this review
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