Formal Affair Ltd

Wedding Services in Stoke-on-Trent

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12 Percy Street

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Just awful customer service




Please do not go here... As a certain member of staff is appalling and sent me and my family packing after we were a few mins late for our appointment due to my dad having his oxygen on and having to sort that and walk with him slowly due to his breathing... She was a horrible and inconsiderate and quite frankly if I were her manger I would of sacked her! Bearing in mind we had paid a deposit for the suits at a wedding fayre.. Please go elsewhere! P.s. there were a lot of bad reviews on this place, seems they have been removed! I wouldn't recommend this place to my worst enemy... I did manage to get my deposit back after contacting head office that's the only good thing.. Oh the manager was nice too shame her staff let her down though.

Minnie Mo - 08/02/2014 | report this review

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